Remote Automotive Parts Support Specialist

Concentrix; Santa Fe (NM); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

DailyPay enrollment option to access "

Paid training and performance-based-in

Lucrative employee referral bonus

Work-from-home convenience

Health and wellness programs

Job summary

Concentrix is seeking a remote Automotive Customer Support Specialist to assist customers with auto parts inquiries from home in the United States. You will use client systems to verify requirements, maintain case notes, and deliver friendly, solution-oriented service.

The role requires 1-2 years of automotive parts counter experience, strong multitasking, and proficiency with Word/Excel. It offers a work-from-home setup with benefits and growth opportunities.

Qualifications

• High school diploma or GED required.
• 1-2 years of Automotive Parts Counter experience required.
• Proficiency in fast-paced multitasking.
• Additional automotive parts training or certification a plus.
• PC/Keyboarding skills including Microsoft Word and Excel.
• Must reside in the United States and have a valid U.S. address for residence.

Responsibilities

• Utilize client systems to investigate customer part inquiries.
• Provides verification and/or recommendation on correct auto parts requirements.
• May require considerable adaptation in response to the particular customer in order to achieve success.
• Maintain database case notes on all situations.
• Reads and researches relevant materials and resources to stay current in programs.
• Deliver expert customer experiences…with a smile.

Skills

Automotive parts counter experience

Multitasking

Automotive parts training

US residency / valid address

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Concentrix is seeking a remote Automotive Customer Support Specialist to assist customers with auto parts inquiries from home in the United States. You will use client systems to verify requirements, maintain case notes, and deliver friendly, solution-oriented service.

The role requires 1-2 years of automotive parts counter experience, strong multitasking, and proficiency with Word/Excel. It offers a work-from-home setup with benefits and growth opportunities.