Remote Automotive Parts Support Specialist

Concentrix

Boise (ID)

Remote

USD 17,000 - 24,000

Full time

6 days ago

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Benefits offered by this job

DailyPay enrollment

Paid training

Performance-based incentives

Health, dental, vision insurance

Paid time off and holidays

Job summary

Concentrix invites you to join as a remote Automotive Customer Support Specialist. Work from home delivering top-tier customer experiences for a Fortune 500 company known for its inclusive culture and game-changing teams.

A strong background in automotive parts and solid multitasking skills are valued as you help customers and partners globally. You will engage with client systems, verify parts requirements, and maintain detailed case notes while staying current with product resources.

Qualifications

High school diploma or GED required.
1–2 years of Automotive Parts Counter experience required.
Proficiency in fast-paced multitasking.
Additional automotive parts training or certification a plus.
PC/Keyboarding skills including Microsoft Word and Excel.

Responsibilities

Utilize client systems to investigate customer part inquiries.
Provide verification and/or recommendation on correct auto parts requirements.
May require considerable adaptation in response to the particular customer in order to achieve success.
Maintain database case notes on all situations.
Read and research relevant materials to stay current in programs.
Deliver expert customer experiences with a smile.