Remote Automotive Parts Support Specialist

Concentrix; Austin (TX); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

DailyPay enrollment

Paid training

Performance-based incentives

Diversity & inclusion programs

Work-from-home convenience

Job summary

Concentrix is hiring a remote Automotive Customer Support Specialist in the United States. You’ll handle automotive parts inquiries, verify requirements, and maintain case notes while delivering exceptional customer experiences from home.

Requirements include a high school diploma or GED, 1–2 years in automotive parts counter experience, and proficiency with Microsoft Word and Excel. Remote role with strong growth potential and inclusive culture.

Qualifications

• High school diploma or GED equivalent required.
• 1-2 years of Automotive Parts Counter experience required.
• Proficiency in fast-paced multitasking.
• Automotive parts training or certification a plus.
• PC/Keyboarding skills including Microsoft Word and Excel.
• Must reside in the United States with a valid U.S. address.

Responsibilities

• Utilize client systems to investigate customer part inquiries.
• Provides verification and/or recommendation on correct auto parts requirements.
• May require considerable adaptation in response to the customer to achieve success.
• Maintain database case notes on all situations.
• Reads and researches relevant materials to stay current in programs.
• Deliver expert customer experiences with a smile.

Skills

Multitasking

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Concentrix is hiring a remote Automotive Customer Support Specialist in the United States. You’ll handle automotive parts inquiries, verify requirements, and maintain case notes while delivering exceptional customer experiences from home.

Requirements include a high school diploma or GED, 1–2 years in automotive parts counter experience, and proficiency with Microsoft Word and Excel. Remote role with strong growth potential and inclusive culture.