Remote Automotive Parts Support Specialist

Concentrix; Lincoln (NE); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

DailyPay

Paid training

Performance-based incentives

Referral bonuses

Work-from-home

Diversity and inclusion programs

Job summary

Concentrix is seeking a remote Automotive Customer Support Specialist to deliver exceptional customer experiences for a Fortune 500 brand. This work-from-home role offers training, growth opportunities, and a people-first culture.

As part of the One Concentrix team, you will investigate part inquiries, verify parts requirements, maintain case notes, and stay current with programs while delivering expert service with a smile. US residents only.

Qualifications

• 1-2 years of Automotive Parts Counter experience required.
• Proficiency in fast-paced multitasking.
• PC/Keyboarding skills including Microsoft Word and Excel.
• Must reside in the United States with a valid U.S. address for residence.

Responsibilities

• Utilize client systems to investigate customer part inquiries.
• Provide verification and/or recommendation on correct auto parts requirements.
• Maintain database case notes on all situations.
• Reads and researches relevant materials to stay current in programs.
• Deliver expert customer experiences with a smile.

Skills

Automotive parts experience

Multitasking

MS Word

MS Excel

Education

High school diploma or GED

Job description

Concentrix is seeking a remote Automotive Customer Support Specialist to deliver exceptional customer experiences for a Fortune 500 brand. This work-from-home role offers training, growth opportunities, and a people-first culture.

As part of the One Concentrix team, you will investigate part inquiries, verify parts requirements, maintain case notes, and stay current with programs while delivering expert service with a smile. US residents only.