Remote Auto Parts Support Specialist — Growth & Perks

Concentrix; Augusta (ME); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

DailyPay

Paid training

Performance-based incentives

Referral bonuses

Work-from-home

DEI programs

Job summary

Concentrix is hiring a remote Automotive Customer Support Specialist to handle inquiries, verify parts requirements, and maintain case notes from home. You will join a globally diverse team supporting top brands with tech-powered customer experiences. A high school diploma and 1–2 years of automotive parts counter experience are expected.

The role offers work-from-home flexibility, paid training, and incentives. Applicants must reside in the United States and have a valid U.S. address.

Qualifications

• High school diploma or GED equivalent required.
• 1-2 years of Automotive Parts Counter experience required.
• Proficiency in fast-paced multitasking.
• Additional automotive parts training or certification a plus.
• PC/Keyboarding skills including Microsoft Word and Excel.
• Must reside in the United States and have a valid U.S. address for residence.

Responsibilities

• Use client systems to investigate customer part inquiries.
• Provide verification and/or recommendation on correct auto parts requirements.
• Adapt responses to the customer to achieve success.
• Maintain database case notes on all situations.
• Read and research materials to stay current in programs.
• Deliver expert customer experiences with a smile.

Skills

Multitasking

PC/Keyboarding

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Concentrix is hiring a remote Automotive Customer Support Specialist to handle inquiries, verify parts requirements, and maintain case notes from home. You will join a globally diverse team supporting top brands with tech-powered customer experiences. A high school diploma and 1–2 years of automotive parts counter experience are expected.

The role offers work-from-home flexibility, paid training, and incentives. Applicants must reside in the United States and have a valid U.S. address.