Remote Automotive Support Specialist

Morley; Florida; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Flexible spending account (FSA)

Life insurance

Disability insurance

Teladoc access

Nurse help desk

Employee assistance programs

Job summary

Morley is hiring for a remote customer support role supporting a leading automotive brand. You’ll work from home, handle calls, chats, and emails, and follow a structured process to ensure consistent, quality service.

The role emphasizes reliability, focus, and clear communication in a fast-paced environment. Eligible candidates have 3+ years in customer service, pass background checks, and can work the stated hours with consistent attendance.

Qualifications

• Must be able to pass a pre-employment background check and drug screen.
• High school diploma or equivalent.
• 3+ years of customer service experience (call center, retail, etc.).
• Availability to work shifts within our hours of operation.
• Ability to stick to your schedule reliably.

Responsibilities

• Offer timely and accurate solutions through inbound and outbound conversations (phone, chat, email) while staying positive.
• Use web-based tools and internal systems to research questions and requests.
• Document each interaction clearly and accurately.
• Manage assigned cases from start to resolution by following defined steps.

Skills

Excellent written and verbal comm.

Empathy and dependability

Able to efficiently multitask

Comfort using a computer and the web

Comfortable using AI tools and res.

Typing speed 25 wpm

Education

High school diploma or equivalent

Job description

Morley is hiring for a remote customer support role supporting a leading automotive brand. You’ll work from home, handle calls, chats, and emails, and follow a structured process to ensure consistent, quality service.

The role emphasizes reliability, focus, and clear communication in a fast-paced environment. Eligible candidates have 3+ years in customer service, pass background checks, and can work the stated hours with consistent attendance.