Remote Automotive Support Specialist (Michigan)

Morley; Oklahoma; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision insurance

Paid time off

401(k) with match

Disability insurance

Teladoc access

Job summary

Morley is seeking a remote customer service representative to support a major automotive brand from home. You’ll handle inbound and outbound calls, chats and emails, guiding customers with patience and professionalism. The role runs at a fast pace with defined processes.

You’ll document interactions, research requests across multiple systems and stay focused during long shifts. Morley offers health and wellness benefits, a 401(k) plan with match, paid time off, disability coverage, Teladoc

Qualifications

• Strong written and verbal communication skills.
• Empathy and dependability in customer interactions.
• Ability to multitask across multiple systems and channels.
• Comfort using a computer and web browsers.
• Experience with AI tools is a plus.
• Typing speed of at least 25 WPM.

Responsibilities

• Provide timely and accurate solutions via inbound/outbound conversations (phone, chat, email, etc.).
• Use web-based tools and internal systems to research questions and requests.
• Document each interaction clearly and accurately.
• Manage assigned cases from start to resolution by following defined steps.

Skills

Communication

Empathy

Multitasking

Computer literacy

AI tools

Typing 25 WPM

Education

High school diploma

Job description

Morley is seeking a remote customer service representative to support a major automotive brand from home. You’ll handle inbound and outbound calls, chats and emails, guiding customers with patience and professionalism. The role runs at a fast pace with defined processes.

You’ll document interactions, research requests across multiple systems and stay focused during long shifts. Morley offers health and wellness benefits, a 401(k) plan with match, paid time off, disability coverage, Teladoc