Remote Automotive Support Specialist

Morley; Alabama; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Dental & vision insurance

PTO

Disability insurance

Teladoc access

Job summary

Morley is seeking a remote customer service specialist to support a world-renowned automotive brand. You’ll handle inbound/outbound calls, chats, and emails, following scripted steps to resolve customer issues. Prior CS experience and a high school diploma are required.

The role offers a structured remote environment with defined schedules and performance-driven queues. The position emphasizes consistent attendance, patient communication, and proficient use of multiple systems.

Qualifications

• Excellent written and verbal communication.
• Empathy and dependability.
• Able to efficiently multitask.
• Comfort using a computer and the web.

Responsibilities

• Provide timely and accurate solutions through inbound/outbound conversations.
• Research questions using web-based tools and internal systems.
• Document interactions clearly and accurately.
• Manage cases from start to resolution following defined steps.

Skills

Communication

Empathy

Multitasking

Tech-savvy

Typing 25 wpm

Education

High school diploma or equivalent

Job description

Morley is seeking a remote customer service specialist to support a world-renowned automotive brand. You’ll handle inbound/outbound calls, chats, and emails, following scripted steps to resolve customer issues. Prior CS experience and a high school diploma are required.

The role offers a structured remote environment with defined schedules and performance-driven queues. The position emphasizes consistent attendance, patient communication, and proficient use of multiple systems.