Remote Automotive Customer Support Specialist

Morley; Indiana; Remote; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with match

Paid time off

Disability insurance

Zusammenfassung

Morley is seeking a remotely based Customer Service Associate to support a well-known automotive brand from a home office. You will handle calls, chats, and emails, following established processes to resolve post-sales inquiries while maintaining a positive, professional demeanor.

The role emphasizes routine, documented interactions, strict adherence to schedules, and the ability to navigate multiple systems during each shift.

Qualifikationen

• Must have a high school diploma or equivalent.
• 3+ years of customer service experience (call center, retail, restaurant/fast food, hotel or any role with customers).
• Ability to pass a pre-employment background check and drug screen.
• Remote work setup with reliable internet and a quiet workspace.

Aufgaben

• Take inbound and outbound calls and chats with a positive attitude while following defined steps.
• Use web-based tools and internal systems to research questions and requests.
• Document each interaction clearly and accurately.
• Manage assigned cases from start to resolution by following defined steps.

Kenntnisse

Excellent communication

Empathy

Dependability

Multitasking

Computer proficiency

AI tools familiarity

Typing 25 wpm

Ausbildung

High school diploma or equivalent

Tools

Web-based tools & internal systems

Jobbeschreibung

Morley is seeking a remotely based Customer Service Associate to support a well-known automotive brand from a home office. You will handle calls, chats, and emails, following established processes to resolve post-sales inquiries while maintaining a positive, professional demeanor.

The role emphasizes routine, documented interactions, strict adherence to schedules, and the ability to navigate multiple systems during each shift.