Remote Automation Specialist: Field Lab Deployments

Abbott Laboratories; Illinois; Remote; USD 78,000 - 156,000; Full time

Benefits offered by this job

Free medical coverage

Tuition reimbursement

Retirement plan

Education benefits

Job summary

Abbott Laboratories seeks an Automation Technical Specialist to lead automation hardware implementations in large core clinical laboratories. This field-based remote role partners with customers and field teams to deploy automation solutions and ensure successful outcomes.

The role requires a technical degree with 4+ years of automation experience, travel up to 100%, and strong troubleshooting capabilities across diagnostic equipment. Abbott offers extensive health and education benefits.

Qualifications

• Associate degree or equivalent in a technical field.
• Minimum 4 years of experience with automation systems.
• Experience resolving technical issues in customer-facing environments.
• Ability to travel up to 100%.

Responsibilities

• Serve as the subject matter expert for automation hardware solution implementations within large core clinical laboratories.
• Lead onsite implementation activities including equipment receipt, site readiness review, equipment placement, assembly, testing, and operational verification.
• Coordinate implementation projects with customers, project managers, laboratory leadership, local field service teams, contractors, vendors, and other cross-functional stakeholders.
• Resolve complex technical inquiries and provide advanced troubleshooting support throughout the implementation lifecycle.
• Apply established procedures and develop practical solutions to address technical challenges and customer requirements.
• Deliver automation product training and technical guidance to field service personnel during and after implementation.
• Support post-implementation escalations and provide subject matter expertise for complex automation system issues.
• Support new automation hardware product launches and instrument additions at existing customer sites.
• Develop and apply consulting strategies that strengthen customer partnerships and support long-term automation solution success.
• Maintain compliance with quality system requirements and promote adherence to Abbott’s Code of Business Conduct.

Skills

Automation hardware

Troubleshooting

Project management

Customer-facing

Education

Associate degree in Engineering, Electronics, Automation Technology, Biomedical Equipment Technology, Technical Systems

Bachelor’s degree in a technical discipline

Tools

Abbott Diagnostics automation platforms

Job description

Abbott Laboratories seeks an Automation Technical Specialist to lead automation hardware implementations in large core clinical laboratories. This field-based remote role partners with customers and field teams to deploy automation solutions and ensure successful outcomes.

The role requires a technical degree with 4+ years of automation experience, travel up to 100%, and strong troubleshooting capabilities across diagnostic equipment. Abbott offers extensive health and education benefits.