Remote Auto Parts Specialist

Morley Companies, Inc.; Alabama; Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) match

Paid time off

Teladoc access

Disability insurance

Wellness program

Descripción de la vacante

Morley Companies, Inc. is seeking a remote Customer Support Specialist aligned with Alabama residents to help dealerships and manufacturers with parts information. You will navigate online catalogs, locate parts, and place orders while maintaining a positive, solution-focused approach.

The role requires strong car parts knowledge, ability to identify assemblies, and reliable internet setup. Prior automotive retailer experience is preferred, with standard business hours and no weekends.

Formación

• Outstanding car/auto parts knowledge.
• Ability to identify key auto parts and assemblies.
• Computer navigation skills.
• Typing skills (at least 35 WPM).
• Passion for research and problem solving.

Responsabilidades

• Answer calls from dealerships and auto manufacturer employees to assist with parts information.
• Provide directions to part warehouse locations.
• Locate parts in an online parts catalog.
• Place part orders.
• Identify corrections to auto parts catalogs.
• Research and learn new auto parts to stay current on knowledge.
• Offer timely and accurate solutions through inbound/outbound conversations (phone, chat, email) with a positive attitude.

Conocimientos

Auto parts knowledge

Parts identification

Computer navigation

Typing 35 WPM

Research & problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Morley Companies, Inc. is seeking a remote Customer Support Specialist aligned with Alabama residents to help dealerships and manufacturers with parts information. You will navigate online catalogs, locate parts, and place orders while maintaining a positive, solution-focused approach.

The role requires strong car parts knowledge, ability to identify assemblies, and reliable internet setup. Prior automotive retailer experience is preferred, with standard business hours and no weekends.