Remote Auto Parts Specialist – Catalogs, Orders & Support

Morley Companies, Inc.; Northern (KY); Hybrid; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with match

Paid time off

Disability insurance

Zusammenfassung

Morley Companies, Inc. is seeking a remote Auto Parts Support Specialist to assist dealerships and manufacturers with parts information, catalog navigation, and order placement from a home office.

You will identify correct parts, provide guidance to warehouses, and ensure data accuracy while maintaining a positive, service-oriented approach. Ideal candidates have automotive parts knowledge, strong typing (35 WPM), and a passion for research and problem solving.

Qualifikationen

• Must have the ability to pass a pre-employment background check and drug screen
• One or more years of experience with an automotive retailer or dealership parts department
• High school diploma or equivalent
• Available to work shifts within the center's hours of operation: Mon-Fri, various time zones; no weekends or late nights

Aufgaben

• Answer calls from dealerships and auto manufacturer employees to assist with parts information
• Provide directions to part warehouse locations
• Locate parts in an online parts catalog
• Place part orders
• Identify corrections to auto parts catalogs
• Research and learn new auto parts so you are on the leading edge of new car parts knowledge
• Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive attitude

Kenntnisse

Auto parts knowledge

Parts catalog navigation

Typing 35 WPM

Research & problem solving

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Morley Companies, Inc. is seeking a remote Auto Parts Support Specialist to assist dealerships and manufacturers with parts information, catalog navigation, and order placement from a home office.

You will identify correct parts, provide guidance to warehouses, and ensure data accuracy while maintaining a positive, service-oriented approach. Ideal candidates have automotive parts knowledge, strong typing (35 WPM), and a passion for research and problem solving.