Remote Auto Parts Specialist – Indiana

Morley; Kentucky; Remote; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with match

Dental and vision insurance

Paid time off

Zusammenfassung

Morley is seeking a customer support specialist with strong auto parts knowledge to assist dealerships and manufacturers from a remote home office in Indiana. You will locate parts, provide catalog guidance, place orders, and ensure accurate information across channels.

The role emphasizes research, problem solving, and a friendly, proactive communication style while adhering to schedules. A high school diploma and 1+ year auto parts experience are required.

Qualifikationen

• High school diploma or equivalent required.
• 1+ year experience with an automotive retailer or dealership parts department.
• Strong auto parts knowledge and problem solving.
• Ability to pass a pre-employment background check and drug screen.

Aufgaben

• Answer calls from dealerships and auto manufacturer employees to assist with parts information.
• Provide directions to part warehouse locations.
• Locate parts in an online parts catalog.
• Place part orders.
• Identify corrections to auto parts catalogs.
• Research and learn new auto parts to stay up to date.
• Offer timely solutions through inbound/outbound conversations while staying positive.

Kenntnisse

Auto parts knowledge

Identify parts and assemblies

Computer navigation

Typing 35 WPM

Research and problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Morley is seeking a customer support specialist with strong auto parts knowledge to assist dealerships and manufacturers from a remote home office in Indiana. You will locate parts, provide catalog guidance, place orders, and ensure accurate information across channels.

The role emphasizes research, problem solving, and a friendly, proactive communication style while adhering to schedules. A high school diploma and 1+ year auto parts experience are required.