Automotive Listings Producer (Remote)

CDS Global; Saint Paul (MN); Remote; USD 66,000 - 70,000; Full time

Benefits offered by this job

Health insurance from Day 1

Hybrid work

401(k) plan with company match

Employee Resource Groups

Job summary

Hearst Magazines is seeking a Production Specialist for Bring a Trailer to guide sellers from submission to a successful auction experience. This full-time role can be done remotely across eligible states and offers daily collaboration with cross-functional teams.

You’ll organize data, coordinate updates, provide clear seller communication, and ensure listings meet our standards while leveraging your automotive knowledge and customer-service skills.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience).
• Strong writing and editing skills with an ability to present detailed information clearly and accurately.
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders.
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to escape.
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus.
• Adaptable, proactive, and eager to support evolving team and business needs.

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication.
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy.
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings through internal systems and act as the subject matter expert on each listing’s history.
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch.
• Contribute to special projects and process improvements as needed.

Skills

Customer support

Content production

Technical writing

Automotive knowledge

Detail-oriented

Communication skills

Job description

Hearst Magazines is seeking a Production Specialist for Bring a Trailer to guide sellers from submission to a successful auction experience. This full-time role can be done remotely across eligible states and offers daily collaboration with cross-functional teams.

You’ll organize data, coordinate updates, provide clear seller communication, and ensure listings meet our standards while leveraging your automotive knowledge and customer-service skills.