Remote Auto Damage Trainee - Field (Austin TX)

GEICO; Austin (TX); Hybrid; USD 62,000 - 98,000; Full time

Benefits offered by this job

Health benefits starting Day 1

13 paid holidays annually

401(k) with match

Tuition assistance program

Job summary

GEICO in Austin, TX is seeking a Field Auto Damage Trainee to inspect vehicles, write estimates, and coordinate with body shops and rental providers. You’ll gain hands-on experience in estimating repair costs and negotiating settlements while supporting customers after accidents.

The program offers licensing and continuing education, paid time off, holidays, and a benefits package starting day one. Weekend/evening availability is required, with remote options not applicable.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs and measurable goals preferred.
• Active Adjusters license preferred; training and exam fees provided.

Responsibilities

• Customer Interaction: Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Problem Resolution: Resolve customer concerns, ensuring a positive experience.
• Meaningful Impact: Drive customer satisfaction through meaningful interactions.

Job description

GEICO in Austin, TX is seeking a Field Auto Damage Trainee to inspect vehicles, write estimates, and coordinate with body shops and rental providers. You’ll gain hands-on experience in estimating repair costs and negotiating settlements while supporting customers after accidents.

The program offers licensing and continuing education, paid time off, holidays, and a benefits package starting day one. Weekend/evening availability is required, with remote options not applicable.