Field Auto Damage Estimator Trainee

Government Employees Insurance Company; Utah; Hybrid; USD 56,000 - 58,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Paid Time Off and holidays

401(k) with up to 6% match

Tuition assistance program

Job summary

GEICO seeks a Field Auto Damage Trainee for the Salt Lake City, UT area. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and suppliers to support customers after an accident.

The role emphasizes customer interaction, problem resolution, and delivering a positive experience while supporting the GEICO pledge and benefits packages. Availability includes evenings, weekends, and holidays.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Interpersonal skills

Problem solving

Empathy

Adaptability

Detail oriented

Multitasking

Education

High school diploma or GED

College degree preferred

Job description

GEICO seeks a Field Auto Damage Trainee for the Salt Lake City, UT area. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and suppliers to support customers after an accident.

The role emphasizes customer interaction, problem resolution, and delivering a positive experience while supporting the GEICO pledge and benefits packages. Availability includes evenings, weekends, and holidays.