Remote Auto Claims Trainee: Start Your Career

Allstate Private Limited; Phoenix (AZ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Laptop provided

Connectivity reimbursement

Job summary

National General Insurance is hiring an auto Telephone Claims Adjuster Trainee to investigate and confirm loss facts for auto accidents, determine coverage, liability, and damages, and negotiate within authority. The role supports the West Coast claims team and requires availability Mon-Fri 8am-5pm PT.

Launch your claims career with hands-on learning, guidance, and a strong foundation in auto claims. You will handle basic investigations, meet customer needs, and develop systems proficiency while

Qualifications

• Basic investigation of auto claims including coverage, liability and damages.
• Understanding of insurance policies and company processes.
• Ability to work within specified time zones and business hours.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

Analytical Thinking

Customer Centricity

Customer Relationship Building

Customer Service

Learning Agility

Process Oriented

Results-Oriented

Time Management

Job description

National General Insurance is hiring an auto Telephone Claims Adjuster Trainee to investigate and confirm loss facts for auto accidents, determine coverage, liability, and damages, and negotiate within authority. The role supports the West Coast claims team and requires availability Mon-Fri 8am-5pm PT.

Launch your claims career with hands-on learning, guidance, and a strong foundation in auto claims. You will handle basic investigations, meet customer needs, and develop systems proficiency while