Auto Claims Trainee: Launch Your Claims Career

Allstate Foundation; Carson City (NV); On-site; USD 31,000 - 41,000; Full time

Job summary

National General Insurance is hiring for an auto Telephone Claims Adjuster Trainee. This role investigates auto claims, determines coverage and liability, and negotiates within authority. Candidates must reside in PST/MST/CST time zones and be available 8am–5pm Pacific Time.

The trainee program offers hands-on learning and a foundation in auto claims, with growth opportunities in the West Coast claims team.

Qualifications

• Investigate and confirm facts of loss for auto claims.
• Determine coverage, liability and damages within authority.
• Must reside in PST/MST/CST time zones and be available to work 8am–5pm Pacific Time.

Responsibilities

• Handles basic investigation regarding auto claims (coverage, liability and damages).
• Identifies customer needs and works to meet those needs using customer service skills.
• Applies a basic understanding of systems and technology used within the company.
• Partners to determine subrogation or fraud potential and how to handle.
• Exhibits basic understanding of insurance policies written by the company and the department.
• Begins recognizing and identifying body parts of a vehicle and other potential property damage.

Skills

Analytical Thinking

Customer Centricity

Customer Relationship Building

Customer Service

Learning Agility

Process Oriented

Results-Oriented

Time Management

Job description

National General Insurance is hiring for an auto Telephone Claims Adjuster Trainee. This role investigates auto claims, determines coverage and liability, and negotiates within authority. Candidates must reside in PST/MST/CST time zones and be available 8am–5pm Pacific Time.

The trainee program offers hands-on learning and a foundation in auto claims, with growth opportunities in the West Coast claims team.