Remote Auto Claims Trainee - Launch Your Claims Career

Allstate Private Limited; Carson City (NV); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Laptop setup

Connectivity allowance

Private workspace

High-speed internet

Job summary

National General Insurance is hiring an auto Telephone Claims Adjuster Trainee. The role supports the West Coast claims team, investigating auto claims, determining coverage and damages, and negotiating within authority.

The position emphasizes learning, support, and building a foundation in auto claims, in PST/MST/CST time zones. Base compensation is competitive and varies with experience, with a focus on developing skills in claims processing, subrogation awareness, and customer service

Qualifications

• Qualifications include strong analytical thinking and customer-focused service.
• Ability to build relationships and manage time effectively.
• Comfort with basic insurance concepts and claims processes.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages).
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Applies a basic understanding of systems and technology used within the company.
• Partners to determine subrogation or fraud potential and how to handle.
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Begins recognizing and identifying body parts of a vehicle and other potential property damage.

Skills

Analytical Thinking

Customer Centricity

Customer Relationship Building

Customer Service

Learning Agility

Process Oriented

Results-Oriented

Time Management

Job description

National General Insurance is hiring an auto Telephone Claims Adjuster Trainee. The role supports the West Coast claims team, investigating auto claims, determining coverage and damages, and negotiating within authority.

The position emphasizes learning, support, and building a foundation in auto claims, in PST/MST/CST time zones. Base compensation is competitive and varies with experience, with a focus on developing skills in claims processing, subrogation awareness, and customer service