Remote Auto Claims Specialist | Flexible Shifts & Training

CSAA Insurance Group; Provo (UT); Remote; USD 35,000 - 39,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Job summary

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will manage non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members.

Responsibilities include obtaining police reports, coordinating with other adjusters, and keeping members informed of claim status. The role requires 2+ years in customer service, high school diploma or GED, and the ability to work remotely with flexible hours, including evenings and

Qualifications

• High School Diploma or GED required, or equivalent experience.
• 2+ years of customer service in a fast-paced environment preferred.
• Remote-work capability and equipment readiness required.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Bilingual abilities are a plus.

Responsibilities

• Investigates, evaluates, negotiates, and settles auto and property damage claims.
• Explain coverages and policy provisions to customers.
• Obtain police reports and witness information; coordinate with other adjusters.

Skills

Customer service

Remote work

Communication

Bilingual

Education

High School Diploma/GED

Job description

CSAA Insurance Group is seeking an Associate Auto Claims Advisor for a remote role. You will manage non-injury auto claims, verify coverages, conduct liability investigations, and explain decisions to members.

Responsibilities include obtaining police reports, coordinating with other adjusters, and keeping members informed of claim status. The role requires 2+ years in customer service, high school diploma or GED, and the ability to work remotely with flexible hours, including evenings and