Remote Auto Claims Negotiator

SolvdUS, Inc; Orangeburg (SC); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Remote work

Job summary

Solvd US is seeking a Negotiation Specialist for a fully remote, full-time position. You will negotiate with repair shops, review CCC estimates, and manage charges across auto and property claims, working closely with partners from home.

The role emphasizes strong negotiation, customer service, and proficient communication, with the ability to work independently in a remote environment while delivering accurate, timely results for clients.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation

Customer service

Communication

CCC estimates

Auto insurance knowledge

Time management

Independent worker

Job description

Solvd US is seeking a Negotiation Specialist for a fully remote, full-time position. You will negotiate with repair shops, review CCC estimates, and manage charges across auto and property claims, working closely with partners from home.

The role emphasizes strong negotiation, customer service, and proficient communication, with the ability to work independently in a remote environment while delivering accurate, timely results for clients.