Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; New York (NY); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Fully remote environment

Growth opportunities

Job summary

SolvdUS, Inc is seeking a Negotiation Specialist to work remotely across the United States. You will negotiate with repair shops, review CCC estimates, and calculate charges for auto and property claims.

The role emphasizes client-focused communication and efficient claim handling in a distributed team. The ideal candidate brings prior customer service experience, strong negotiation skills, and comfort with new software.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation skills

Customer service

Communication

Auto insurance knowledge

CCC estimates

Remote work

Time management

Independent work

Job description

SolvdUS, Inc is seeking a Negotiation Specialist to work remotely across the United States. You will negotiate with repair shops, review CCC estimates, and calculate charges for auto and property claims.

The role emphasizes client-focused communication and efficient claim handling in a distributed team. The ideal candidate brings prior customer service experience, strong negotiation skills, and comfort with new software.