Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Arkansas City (KS); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Remote work environment

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role across the United States. You will negotiate rates with repair shops, handle claims via outbound calls, and review CCC estimates to ensure accurate charges.

Ideal candidates have prior client service experience, strong negotiation and communication skills, and the ability to work independently in a flexible startup-like environment that values autonomy and accountability.

Qualifications

• Experience in client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation

Customer service

Communication skills

Time management

Independent work

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist for a fully remote role across the United States. You will negotiate rates with repair shops, handle claims via outbound calls, and review CCC estimates to ensure accurate charges.

Ideal candidates have prior client service experience, strong negotiation and communication skills, and the ability to work independently in a flexible startup-like environment that values autonomy and accountability.