Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Philadelphia (Philadelphia County); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Paid time off and holidays

Fully remote

Growth opportunities

Job summary

Solvd US, Inc. seeks a results-driven Negotiation Specialist to join our remote team handling auto and property claims. You will negotiate with repair shops, review CCC estimates, and help manage advance charges across the claims lifecycle.

The role is full-time and remote, offering a supportive environment, flexible hours, and opportunities to grow within a startup-like culture of an innovative claims platform.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation skills

Communication skills

Organization

Time management

Independent work

CCC estimates reading

Job description

Solvd US, Inc. seeks a results-driven Negotiation Specialist to join our remote team handling auto and property claims. You will negotiate with repair shops, review CCC estimates, and help manage advance charges across the claims lifecycle.

The role is full-time and remote, offering a supportive environment, flexible hours, and opportunities to grow within a startup-like culture of an innovative claims platform.