Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Minneota (MN); À distance; USD 36 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Fully remote work environment

Résumé du poste

Solvd US is hiring a Negotiation Specialist for a fully remote position in the United States. You will work with body shops and storage partners to negotiate charges, handle claims by phone, and review CCC estimates. Ideal candidates are self-motivated, reliable, and thrive in a remote work environment.

The role emphasizes client-focused negotiation, precise calculation of fees, strong communication, and independence. The company offers a comprehensive benefits package and a startup-like culture.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsabilités

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Connaissances

Negotiation

Customer Service

Communication

Time Management

Description du poste

Solvd US is hiring a Negotiation Specialist for a fully remote position in the United States. You will work with body shops and storage partners to negotiate charges, handle claims by phone, and review CCC estimates. Ideal candidates are self-motivated, reliable, and thrive in a remote work environment.

The role emphasizes client-focused negotiation, precise calculation of fees, strong communication, and independence. The company offers a comprehensive benefits package and a startup-like culture.