Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Philadelphia (Philadelphia County); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan options

Paid time off

Paid holidays

Remote work environment withflexibles

Job summary

Solvd US is seeking a Negotiation Specialist for a fully remote role in the United States. You will negotiate rates with body shops, review CCC estimates, and manage charges while handling outbound calls on auto claims.

The position requires strong negotiation, excellent communication, and the ability to work independently in a remote environment. We offer comprehensive benefits and a startup-like culture with flexibility.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation skills

Customer service

Communication

Time management

Organization

Independence

Job description

Solvd US is seeking a Negotiation Specialist for a fully remote role in the United States. You will negotiate rates with body shops, review CCC estimates, and manage charges while handling outbound calls on auto claims.

The position requires strong negotiation, excellent communication, and the ability to work independently in a remote environment. We offer comprehensive benefits and a startup-like culture with flexibility.