Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Florida; À distance; USD 36 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision insurance

401(k) plan

Paid time off

Paid holidays

Fully remote

Résumé du poste

Solvd US is seeking a detail‑oriented negotiation specialist for its automotive claims team. This full‑time, remote role collaborates with body shops and storage partners to negotiate rates and charges on claims, with a focus on accuracy and client satisfaction.

Ideal candidates bring client service experience, strong negotiation skills, and the ability to work independently in a fully remote environment. Competitive hourly pay with comprehensive benefits is offered.

Qualifications

• Experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• CCC estimates reading knowledge is a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsabilités

• Negotiate with repair shops to manage and settle advance charges.
• Make outbound calls to handle assigned claims.
• Review CCC estimates and total loss charges.
• Calculate fees for shops and tow yards.
• Communicate clearly via email and phone with clients.
• Support colleagues and foster accountability.
• Manage time and stay organized in a remote setting.

Connaissances

Customer service

Negotiation

Auto insurance

CCC estimates

Communication skills

Computer skills

Time management

Independent worker

Description du poste

Solvd US is seeking a detail‑oriented negotiation specialist for its automotive claims team. This full‑time, remote role collaborates with body shops and storage partners to negotiate rates and charges on claims, with a focus on accuracy and client satisfaction.

Ideal candidates bring client service experience, strong negotiation skills, and the ability to work independently in a fully remote environment. Competitive hourly pay with comprehensive benefits is offered.