Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Texas; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan options

Paid time off

Paid holidays

Fully remote environment

Startup-like culture

Job summary

Solvd US is seeking a detail-oriented Negotiation Specialist to join our remote team. You will collaborate with body shops and storage partners to negotiate rates and charges, handling claims efficiently from a remote setting.

This full-time role emphasizes independent work, strong communication, and customer-focused service. Ideal candidates bring prior client service experience, robust negotiation skills, and familiarity with auto insurance processes.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Knowledge of auto insurance and repairs is a plus.
• Proficiency in reading and analyzing CCC estimates a plus.
• Excellent written and verbal communication skills.
• Comfortable with computer systems and quick to learn new applications.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims efficiently.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Negotiation

Customer service

Communication

Time management

Independent work

Job description

Solvd US is seeking a detail-oriented Negotiation Specialist to join our remote team. You will collaborate with body shops and storage partners to negotiate rates and charges, handling claims efficiently from a remote setting.

This full-time role emphasizes independent work, strong communication, and customer-focused service. Ideal candidates bring prior client service experience, robust negotiation skills, and familiarity with auto insurance processes.