Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; New Jersey; Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Remote work

Job summary

Solvd US is seeking a detail‑oriented Negotiation Specialist for a full‑time, remote position in the United States. You will work with body shops and storage partners to negotiate rates and charges, handle assigned claims by phone, and review estimates.

This role emphasizes independent work, strong communication, and a client‑focused approach, with benefits including health/dental/vision insurance, a 401(k), paid time off, and holidays.

Qualifications

• Previous experience in a client/customer service role.
• Strong negotiation skills.
• Excellent written and verbal communication skills.

Responsibilities

• Negotiate directly with repair shops to manage and settle advance charges.
• Make outbound phone calls to handle assigned claims.
• Review and interpret CCC estimates and total loss charges accurately.
• Perform precise calculations to assess fees for shops and tow yards.
• Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
• Support colleagues and foster a culture of accountability.
• Manage time effectively and stay organized in a remote setting.

Skills

Client service

Negotiation

Communication

Time management

Independence

Tools

CCC estimates

Job description

Solvd US is seeking a detail‑oriented Negotiation Specialist for a full‑time, remote position in the United States. You will work with body shops and storage partners to negotiate rates and charges, handle assigned claims by phone, and review estimates.

This role emphasizes independent work, strong communication, and a client‑focused approach, with benefits including health/dental/vision insurance, a 401(k), paid time off, and holidays.