Remote Auto Claims Negotiation Specialist

SolvdUS, Inc; Madison (WI); Remote; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Remote work

Job summary

SolvdUS, Inc. is hiring a Negotiation Specialist to work remotely across the United States. The role focuses on negotiating rates with body shops, handling claims efficiently, and reviewing CCC estimates. Strong communication and independence are essential.

You will collaborate with partners in a fully remote environment, supporting customers and contributing to a startup-like culture with autonomy and growth opportunities.

Qualifications

• Previous experience in a client or customer service role.
• Strong negotiation skills and ability to negotiate with repair shops.
• Knowledge of auto insurance and repairs is beneficial.
• Ability to read and interpret CCC estimates.
• Excellent written and verbal communication; comfortable with computers.

Responsibilities

• Negotiate directly with repair shops to manage and settle charges.
• Handle outbound calls for assigned claims efficiently.
• Review CCC estimates and total loss charges accurately.
• Calculate fees for shops and tow yards precisely.
• Communicate clearly via email and phone with clients.
• Support colleagues and foster accountability in a remote team.
• Stay organized and manage time effectively in a remote setting.

Skills

Customer service

Negotiation skills

Auto insurance knowledge

CCC estimates

Written communication

Computer skills

Time management

Independent worker

Job description

SolvdUS, Inc. is hiring a Negotiation Specialist to work remotely across the United States. The role focuses on negotiating rates with body shops, handling claims efficiently, and reviewing CCC estimates. Strong communication and independence are essential.

You will collaborate with partners in a fully remote environment, supporting customers and contributing to a startup-like culture with autonomy and growth opportunities.