Remote Auto Claims Adjuster - Mechanical Expertise

DriveTime; Indiana; Teletrabalho; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work From Home

Medical, Dental, Vision Coverage

401(K)

Tuition Reimbursement

Wellness Program

Paid Time Off

Game Room

In-House Gym

Social Events

Employee Recognition & Rewards

Resumo da oferta

DriveTime Family of Brands is seeking a claims reviewer and processor to validate, adjudicate, and approve payment for diagnostics and pre-sale repairs under warranty. This role collaborates with repair facilities and internal teams to ensure timely, accurate adjudication.

Candidates should have automotive knowledge, strong communication, and the ability to manage multiple claims in a high-volume environment.

Qualificações

• Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices.
• Must have clear and professional verbal and written communication, as well as strong negotiation skills.
• Is proficient in typing and general computer skills.
• Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities.

Responsabilidades

• Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty.
• Properly adjudicates claims within approval limit and in accordance with department & industry standards.
• Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions.
• Effectively navigates department resources in order ensure adherence to department process flows and policies.
• Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims.

Conhecimentos

Automotive systems knowledge

Verbal and written communication

Typing/computer skills

High-volume environment handling

Negotiation skills

Formação académica

High-school diploma

Bachelor's degree preferred

Descrição da oferta de emprego

DriveTime Family of Brands is seeking a claims reviewer and processor to validate, adjudicate, and approve payment for diagnostics and pre-sale repairs under warranty. This role collaborates with repair facilities and internal teams to ensure timely, accurate adjudication.

Candidates should have automotive knowledge, strong communication, and the ability to manage multiple claims in a high-volume environment.