Remote Associate Systems Administrator, M365 & SharePoint

Ferguson Enterprises, Inc.; Newport News (VA); Hybrid; USD 49.000 - 86.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Zusammenfassung

Ferguson Enterprises, LLC is seeking a motivated Associate System Administrator to join the IT Associate Experience team. The role focuses on supporting Microsoft 365, Exchange Online, Outlook, and SharePoint environments, with occasional support for Smartsheet and Airtable.

The position is remote for Hampton Roads area candidates with occasional onsite visits to the Newport News, VA office roughly every 8-12 weeks for maintenance and project work.

Qualifikationen

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
• 1-2 years IT support, systems administration, help desk, or infrastructure support.
• Experience supporting Microsoft 365 applications including Outlook, Teams, SharePoint, or Exchange Online.

Aufgaben

• Provide technical support and troubleshooting for Microsoft Outlook, Microsoft Teams, Exchange Online, Microsoft 365, and SharePoint environments.
• Assist with user account administration, mailbox management, distribution groups, shared mailboxes, and Microsoft 365 permissions.
• Support hybrid Exchange environments and Microsoft 365 services.
• Investigate and resolve email delivery, calendar, collaboration, and access-related issues.
• Document procedures and troubleshooting steps for internal users and IT staff.
• Participate in on-call rotation and occasional weekend maintenance activities.

Kenntnisse

Microsoft 365

Exchange Online

SharePoint

PowerShell

Active Directory

Customer service

Ausbildung

Associate's or Bachelor's degree in IT/CS

Tools

Smartsheet

Airtable

Jobbeschreibung

Ferguson Enterprises, LLC is seeking a motivated Associate System Administrator to join the IT Associate Experience team. The role focuses on supporting Microsoft 365, Exchange Online, Outlook, and SharePoint environments, with occasional support for Smartsheet and Airtable.

The position is remote for Hampton Roads area candidates with occasional onsite visits to the Newport News, VA office roughly every 8-12 weeks for maintenance and project work.