Junior Systems Admin: Microsoft 365 & SharePoint (Remote)

Ferguson Enterprises, Inc.; Newport News (VA); Remote; USD 49,000 - 86,000; Full time

Job summary

Ferguson Enterprises, Inc. is seeking an Associate System Administrator to support Microsoft 365, Exchange Online, Outlook and SharePoint environments.

You will assist with hybrid Exchange environments, PowerShell scripting, and administration of enterprise collaboration tools from a remote base in the Hampton Roads area, with periodic Newport News onsite visits. The role emphasizes IT support experience, strong communication, and a path toward cloud technologies and enterprise system

Qualifications

• Associates or Bachelor's degree in IT, CS, IS, or related field, or equivalent.
• 1–2 years in IT support, systems administration, or infrastructure support.
• Experience with Microsoft 365 apps, including Outlook, Teams, SharePoint, or Exchange Online.
• Basic understanding of Exchange administration and AD management.
• Exposure to PowerShell scripting and automation concepts.
• Strong communication, problem-solving, and ability to manage priorities.

Responsibilities

• Provide technical support for Microsoft 365, Outlook, Teams, Exchange Online, and SharePoint.
• Administer user accounts, mailbox management, distribution groups, and permissions.
• Assist with hybrid Exchange environments and ongoing Microsoft 365 services.
• Investigate email, calendar, and collaboration issues; document steps in ticketing systems.
• Support Smartsheet and Airtable; participate in system upgrades and migrations.
• Maintain routine maintenance, backups, and health checks; participate in on-call rotation.

Skills

Microsoft 365

PowerShell

Active Directory

Customer service

Communication

Problem solving

Multitasking

Education

Associate or Bachelor's in IT/CS

Tools

SharePoint Online

Exchange Online

Smartsheet

Airtable

ServiceNow

Microsoft Teams

Job description

Ferguson Enterprises, Inc. is seeking an Associate System Administrator to support Microsoft 365, Exchange Online, Outlook and SharePoint environments.

You will assist with hybrid Exchange environments, PowerShell scripting, and administration of enterprise collaboration tools from a remote base in the Hampton Roads area, with periodic Newport News onsite visits. The role emphasizes IT support experience, strong communication, and a path toward cloud technologies and enterprise system