Remote Appointment Setter – Uncapped Pay, Inside Sales

BATH MAKEOVER BY SHUGARMAN'S, INC.; Oregon; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company-provided equipment

Internet stipend

8 paid holidays per year

Up to 80 hours of vacation accrued ann

40 hours of sick time per year

401(k) eligibility after 90 days

Medical insurance with the company 50%

Dental, vision, life insurance, HSA, F

Ongoing coaching and professional

Opportunities for career growth

Job summary

Shugarman's Bath is a fast-growing bathroom remodeling company seeking a results-driven Appointment Setter to be the first real conversation with homeowners. This remote, full-time role offers a guaranteed base with uncapped performance-based incentives and a defined path to higher earnings as you book more demos for Design Consultants.

You’ll make 100+ calls daily, qualify leads, and drive appointment bookings while collaborating with a supportive team.

Qualifications

• Experience in inside sales or appointment setting or performance-driven roles.
• Confident, professional phone presence and ability to build rapport quickly.
• Strong discovery skills and ability to ask thoughtful questions instead of scripts.
• Confidence handling objections and moving conversations toward next step.
• Competitive, goal-oriented mindset with motivation to achieve measurable results.
• Resilience to handle rejection and remain confident for the next opportunity.
• Strong accountability, reliability, and follow-through.
• Coachable mindset and ability to turn feedback into action.
• Ability to stay focused, productive, and self-motivated in a remote environment.
• Reliable high-speed internet and quiet workspace.

Responsibilities

• Make 100+ outbound calls daily to homeowners who requested information and handle inbound calls as needed.
• Convert leads into qualified appointments for Design Consultants.
• Ask strong discovery questions to understand each homeowner's project, needs, motivation, and timeline.
• Build value in the consultation and confidently ask for the appointment.
• Navigate questions and objections while maintaining a positive customer experience.
• Follow up with leads via phone, text, and email; re-engage opportunities to book appointments.
• Maintain accurate customer information and detailed notes in the CRM.
• Work toward defined appointment-setting goals and KPIs.
• Use coaching, scorecards, and performance data to improve.

Skills

Inside sales

Appointment setting

Outbound sales

Phone presence

Discovery skills

Objection handling

CRM proficiency

Remote work

Tools

CRM software

Job description

Shugarman's Bath is a fast-growing bathroom remodeling company seeking a results-driven Appointment Setter to be the first real conversation with homeowners. This remote, full-time role offers a guaranteed base with uncapped performance-based incentives and a defined path to higher earnings as you book more demos for Design Consultants.

You’ll make 100+ calls daily, qualify leads, and drive appointment bookings while collaborating with a supportive team.