Remote Appointment Setter & Calendar Manager

Five Star Bath Solutions of Connecticut; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Industry-leading brand

Career growth

Supportive team environment

Consistent work

Pride in work

Job summary

Five Star Bath Solutions of Connecticut is seeking a proactive Customer Success Manager to drive appointment setting, calendar management, and client support in a remote role across the United States. You will help ensure exceptional service by confirming appointments, maintaining CRM records, and coordinating with sales and operations for a seamless client experience.

The role emphasizes a high-energy, results-driven approach with bonuses for performance, training opportunities, and a

Qualifications

• Excellent communication skills, both verbal and written.
• Willingness to work in waves with 40 hours spread over 6 days.
• Strong interpersonal skills with the ability to build rapport quickly.
• Self-driven & motivated.
• Exceptional organizational and time-management abilities.
• Prior experience in customer service, account management, or a related field is preferred.
• Proficiency in using CRM software and other relevant tools.

Responsibilities

• Set appointments from warm leads.
• Confirm appointments with clients via phone calls, emails, or other communication channels.
• Maintain accurate records of client interactions and update client information in our database.
• Manage the calendar and resolve issues promptly and professionally.
• Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
• Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.

Skills

Excellent communication

Interpersonal skills

Self-driven

Time management

Organizational skills

Customer service experience

Tools

CRM software

Job description

Five Star Bath Solutions of Connecticut is seeking a proactive Customer Success Manager to drive appointment setting, calendar management, and client support in a remote role across the United States. You will help ensure exceptional service by confirming appointments, maintaining CRM records, and coordinating with sales and operations for a seamless client experience.

The role emphasizes a high-energy, results-driven approach with bonuses for performance, training opportunities, and a