Remote Application Systems Analyst — FACS ARM Specialist

BCA Financial Services, Inc.; Yorktown (VA); Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Fully Remote

Insurance (Medical/Dental/Vision/Life)

401(k) with company match

Paid time off

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst with expertise in FACS ARM software to support critical business solutions. You will help optimize processes, ensure reliability, and secure applications for internal users and clients.

You will monitor systems, resolve issues, coordinate data delivery, and collaborate with cross-functional teams to drive improvements. This is a fully remote role with competitive pay and benefits.

Qualifications

• 3-5 years of experience in application support, systems analysis, or related IT field.
• Proficiency with Microsoft Office applications.
• Experience with FACS platform including Enable, Report Writer, Event Tactics, and Logic Blocks.
• Knowledge of information security and data protection best practices.
• Certifications such as CompTIA Security+, CISSP, or CISM preferred.

Responsibilities

• Provide technical support and resolve application, system, and communication issues for internal users and clients.
• Manage user accounts, system access, and security permissions to protect data confidentiality.
• Monitor, troubleshoot, and maintain business applications, interfaces, and data workflows.
• Analyze system performance and implement corrective solutions.
• Document processes, procedures, and system changes for users and teams.
• Coordinate timely processing and delivery of client data files and system outputs.
• Collaborate with cross-functional teams to gather requirements and improve processes.
• Support implementation, enhancement, and maintenance of business information systems.
• Identify opportunities for process improvements to increase efficiency.
• Monitor system access points and report security/compliance risks.
• Assist with client onboarding, user training, and knowledge transfer.

Skills

Analytical thinking

Troubleshooting

Problem solving

Written communication

Verbal communication

Independent working

Team collaboration

Customer service mindset

Time management

Education

High school diploma

Tools

FACS platform

Microsoft Office

Job description

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst with expertise in FACS ARM software to support critical business solutions. You will help optimize processes, ensure reliability, and secure applications for internal users and clients.

You will monitor systems, resolve issues, coordinate data delivery, and collaborate with cross-functional teams to drive improvements. This is a fully remote role with competitive pay and benefits.