Remote Application Systems Analyst (FACS ARM)

BCA Financial Services, Inc.; Athens (GA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Fully Remote

Medical, dental, vision, GAP, and life

401(k) with company match

Paid time off and holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to join our innovative technology team.

You will support, monitor, and optimize FACS ARM software and related business applications, ensuring data integrity and secure access for internal users and clients. As part of a collaborative environment, you will document procedures, coordinate data deliveries, and work with cross-functional teams to enhance processes and support development initiatives.

Qualifications

• 3-5 years in application support, systems analysis, IT, or related field.
• High school diploma; additional technical education or certifications are a plus.
• Proficiency with Microsoft Office applications.
• Experience with the FACS platform (Enable, Report Writer, Event Tactics, Logic Blocks) preferred.
• Knowledge of FDCPA, FCCPA/FCCCPA, and FCRA regulations preferred.
• Strong analytical, troubleshooting, and communication skills.

Responsibilities

• Provide technical support and resolve application, system, and communication issues for internal users and clients.
• Manage user accounts, system access, and security permissions to maintain data confidentiality and system integrity.
• Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
• Analyze system performance, identify issues, and implement corrective solutions.
• Document business processes, technical procedures, system changes, and user instructions.
• Coordinate timely processing and delivery of client data files and system-generated deliverables.
• Collaborate with cross-functional teams to gather requirements and support development initiatives.
• Support the implementation, enhancement, and maintenance of business information systems.
• Identify opportunities for process improvement and recommend efficiency solutions.
• Monitor system access points and report potential security risks or compliance concerns.
• Assist with client onboarding, user training, and knowledge transfer.

Skills

MS Office

FACS platform

Info security

Data protection

Analytical skills

Customer service

SQL

Education

High school diploma

Tools

Enable

Report Writer

Event Tactics

Logic Blocks

SQL

Job description

BCA Financial Services, Inc. is seeking a Remote Application Systems Analyst to join our innovative technology team.

You will support, monitor, and optimize FACS ARM software and related business applications, ensuring data integrity and secure access for internal users and clients. As part of a collaborative environment, you will document procedures, coordinate data deliveries, and work with cross-functional teams to enhance processes and support development initiatives.