Remote Application Consultant: Implementations & Training

Harris Computer; Minnesota; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Remote work

Vacation & Personal days

Medical, Dental & Vision benefits

Employee stock ownership & RRSP/401k

Job summary

inHance, a division of Harris, is seeking an Application Consultant who will thrive in a people-first culture and a close-knit community. This remote role welcomes candidates anywhere in the US or Canada, with travel up to 25% and passport eligibility.

You'll lead installations, trainings, data conversions, and problem resolution across all inHANCE platforms. Strong SQL skills and experience with software implementations are preferred.

Qualifications

• At least five years of experience as a software application consultant/implementation specialist.
• Previous training experience in software applications.
• Good troubleshooting and analytical thinking to resolve issues.
• Strong working knowledge of Microsoft Office applications.
• Windows 10 & 11/ Windows Server 2016+.

Responsibilities

• Perform implementation tasks, training, consulting, and other implementation and/or support services for implementation customers on the inHANCE product line.
• Interpret requirements and define necessary system setups.
• Respond to incoming implementation support calls and resolve issues accordingly.
• Develop a close working relationship with Project Coordinators and primary contacts at each client site to prepare for implementation and training activities.
• Project coordination and management could be required on an individual project basis.
• Develop good working relationship with staff in Professional Services, Customer Support and Development to troubleshoot questions during implementation.
• Provide feedback to the Project Coordinator, Management, and other team members to improve the product or aid in implementation.
• Coordinate retrieval of source data and review to ensure required data for conversion.
• Test all data conversions and review data with client for accuracy.

Skills

Customer service

Troubleshooting

Communication

Time management

Problem solving

Tools

SQL Server

SSMS

SQL Queries

Job description

inHance, a division of Harris, is seeking an Application Consultant who will thrive in a people-first culture and a close-knit community. This remote role welcomes candidates anywhere in the US or Canada, with travel up to 25% and passport eligibility.

You'll lead installations, trainings, data conversions, and problem resolution across all inHANCE platforms. Strong SQL skills and experience with software implementations are preferred.