Remote Technical Support Analyst

Harris Computer; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Harris Computer is seeking a talented individual for a remote position focusing on customer support. The role involves handling support calls, installing and updating applications, and documenting all interactions.

The ideal candidate has over 1 year of customer service experience in a technical field, demonstrating strong problem-solving skills and effective communication. Join our dedicated team to provide exceptional technical support!

Qualifications

• 1+ years of customer service experience in a technical environment or relevant experience.
• Proven problem-solving abilities.
• Strong verbal and written communication skills.

Responsibilities

• Handle support calls or tickets.
• Install and update product line applications and third-party applications.
• Document all customer communication through tickets.

Skills

Customer service experience

Problem-solving abilities

Verbal communication skills

Written communication skills

Technical documentation

Multi-tasking

Autonomous work

Job description

Harris Computer is seeking a talented individual for a remote position focusing on customer support. The role involves handling support calls, installing and updating applications, and documenting all interactions.

The ideal candidate has over 1 year of customer service experience in a technical field, demonstrating strong problem-solving skills and effective communication. Join our dedicated team to provide exceptional technical support!