CIS Implementation Consultant (Remote, 50% Travel)

Mass Digital Health; Massachusetts; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

3 weeks’ vacation and 5 personal days

Comprehensive Medical, Dental, and Vis

Employee stock ownership and RRSP/401k

Lifestyle rewards

Remote work and more!

Job summary

Cayenta, a division of Harris, seeks an Application Consultant to support strategic IT transformation for utility clients. You will bridge Operations, R&D, and clients, becoming a product expert for Cayenta CIS implementations.

This remote, project-driven role involves implementing and optimizing Cayenta CIS solutions with up to 50% travel across North America. Passport-ready travel is required.

Qualifications

• Experience in utility CIS implementation or enterprise software environment.
• Strong communication, both written and verbal, across roles.
• Willingness to travel up to 50% within North America.
• Experience leading implementation projects and training for clients.

Responsibilities

• Lead customers through the implementation process and resolve issues so the client can use the product.
• Train users in system setup, administration, and maintenance.
• Perform gap analysis, root cause analysis, and requirements elicitation for project understanding.
• Configure applications based on client business needs and best practices.
• Own UAT and change management to ensure stakeholder satisfaction.
• Create user documentation and handover materials for support teams.

Skills

Problem-solving

Communication skills

Entrepreneurial spirit

Cross-functional collaboration

AI tool adoption

Willingness to travel 50%

Tools

SQL

Job description

Cayenta, a division of Harris, seeks an Application Consultant to support strategic IT transformation for utility clients. You will bridge Operations, R&D, and clients, becoming a product expert for Cayenta CIS implementations.

This remote, project-driven role involves implementing and optimizing Cayenta CIS solutions with up to 50% travel across North America. Passport-ready travel is required.