Remote API Solutions Analyst II Drive Integrations

CSAA; Indiana; À distance; USD 49 000 - 66 000; Plein temps

Avantages offerts par ce poste

Annual bonus

401(k) with company match

Remote-friendly

Résumé du poste

CSAA Insurance Group is seeking an API IT Solutions Analyst II to deliver enterprise APIs powering sales, service, and claims across channels. The role emphasizes onboarding partners to our API ecosystem, troubleshooting, and ensuring seamless integrations with BRM/BRMC, BSA, PM, and QA teams.

Remote-first position, nationwide within the US with exceptions for Hawaii and Alaska. Requires 3–5 years of documentation/technical writing and a strong grasp of non-functional requirements and testing

Qualifications

• Bachelor's degree in related field; equivalent experience accepted.
• 3-5 years of system documentation experience or technical writing.
• Ability to create non-functional requirements and translate business requirements.
• Solid understanding of development, QA and integration methodologies.
• Ability to trace transactions through a complex system and document interactions.

Responsabilités

• Collaborate with BRM/BRMC, BSA, PM, Developers and QA to gather requirements and translate into technical specs.
• Coordinate with PMs to ensure timelines and milestones are met.
• Develop and maintain SOPs for consistency and efficiency.
• Lead delivery of projects within timelines and author API mappings and specs.
• Cultivate relationships with CSAA domains and other partners to support integration efforts.
• Collaborate with Architects and Solution Designers to ensure technical solutions meet business goals.
• Create, maintain and update documentation including data flow mapping and queries.
• Assist with UAT and training materials for users of new systems.
• Analyze data and contribute to reports and dashboards for project metrics.

Connaissances

System documentation

Technical writing

Requirements translation

Non-functional requirements

Formation

Bachelor's degree in CS/IS or related

Description du poste

CSAA Insurance Group is seeking an API IT Solutions Analyst II to deliver enterprise APIs powering sales, service, and claims across channels. The role emphasizes onboarding partners to our API ecosystem, troubleshooting, and ensuring seamless integrations with BRM/BRMC, BSA, PM, and QA teams.

Remote-first position, nationwide within the US with exceptions for Hawaii and Alaska. Requires 3–5 years of documentation/technical writing and a strong grasp of non-functional requirements and testing