Remote API Solutions Analyst II - Drive Integration

CSAA; West Virginia; Remote; USD 49,000 - 66,000; Full time

Job summary

CSAA Insurance Group is seeking an API IT Solutions Analyst II to deliver enterprise APIs powering sales, service and claims across digital and agency channels. This remote role supports a broad US footprint and requires translating business needs into technical requirements with strong collaboration across IT and business partners.

You will develop API specs, SOPs, data mappings and documentation, while guiding testing, training and analytics to ensure successful integrations and project

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field or equivalent experience.
• Experience documenting systems and translating business requirements into technical specs.
• Familiarity with development, QA and integration methodologies.

Responsibilities

• Collaborate with BRM/BRMC, BSA and PM to capture needs and translate into requirements.
• Coordinate with project managers to meet timelines and milestones.
• Develop and maintain SOPs for consistency and efficiency.
• Lead delivery of projects and initiatives within set timelines.
• Create API mapping sheets and API specifications.
• Maintain strong relationships with Architects and developers to align solutions with business goals.
• Create, review and update technical documentation and BRDs.
• Assist with UAT and training materials and sessions.
• Analyze data and contribute to reports and dashboards to track progress.

Skills

System documentation

Requirements translation

QA methodologies

Data analysis

BRM/BRMC collaboration

Education

Bachelor's degree in related area

Job description

CSAA Insurance Group is seeking an API IT Solutions Analyst II to deliver enterprise APIs powering sales, service and claims across digital and agency channels. This remote role supports a broad US footprint and requires translating business needs into technical requirements with strong collaboration across IT and business partners.

You will develop API specs, SOPs, data mappings and documentation, while guiding testing, training and analytics to ensure successful integrations and project