Remote API Architecture Lead

Lumen; Madison (WI); On-site; USD 118,000 - 157,000; Full time

Job summary

Lumen, a trusted network provider, seeks an API Technology Architect to blend hands‑on API architecture with technical seller enablement. You’ll guide API integrations, design patterns, and cross‑product strategies while collaborating with SWAT teammates to deliver secure, scalable API‑driven solutions.

You will lead discovery with customers, document integrations, and create API enablement resources, training, and workshops, ensuring high‑quality designs and strong field support.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Telecommunications, or related field.
• 10+ years of relevant experience in technical pre‑sales, solution architecture, API or integration architecture, software or platform consulting, network automation, or telecommunications engineering.
• Demonstrated experience leading technical discovery and translating customer business and technical requirements into clear, supportable solution designs.
• Working knowledge of API authentication and authorization concepts, including OAuth 2.0, tokens, credentials, scopes, and secure handling of secrets.
• Strong written, verbal, listening, presentation, and facilitation skills, with the ability to communicate effectively with developers, engineers, architects, sales teams, product teams, operations teams, and business leaders.
• Strong organizational skills and demonstrated ability to manage multiple customer engagements, enablement deliverables, and competing priorities.

Responsibilities

• Lead technical discovery with customers and account teams to understand business objectives, automation goals, systems, workflows, security requirements, operational constraints, and measures of success.
• Architect and document customer integration patterns, including system context, API dependencies, request and response flows, authentication, and operational support considerations.
• Collaborate with the appropriate Technology Architects and domain specialists when customer requirements cross product or organizational boundaries.
• Help account teams form a coherent API and automation strategy across multiple Lumen products rather than treating each product integration as an isolated activity.
• Lead or participate in customer workshops, architecture discussions, technical demonstrations, integration reviews, troubleshooting sessions, and onboarding calls.
• Serve as an escalation and consultation resource for Technical Sellers who need specialized API knowledge for complex or multi‑product opportunities.
• Create and maintain practical API enablement resources, including design guides, reference architectures, integration patterns, quick‑reference materials, example workflows, and FAQs.
• Partner with Product Management, API Platforms, development teams, and documentation owners to improve the usability, consistency, technical accuracy, and discoverability of API resources.
• Develop and deliver engaging API education for Technical Sellers and other internal stakeholders through live sessions, recorded demonstrations, short‑form instructional videos, technical discussions, office hours, and deeper architecture workshops.

Skills

API architecture

Integration design

Pre-sales

Solution architecture

OAuth 2.0

Security best practices

Communication skills

Facilitation

Education

Bachelor’s degree in CS/related field

Job description

Lumen, a trusted network provider, seeks an API Technology Architect to blend hands‑on API architecture with technical seller enablement. You’ll guide API integrations, design patterns, and cross‑product strategies while collaborating with SWAT teammates to deliver secure, scalable API‑driven solutions.

You will lead discovery with customers, document integrations, and create API enablement resources, training, and workshops, ensuring high‑quality designs and strong field support.