Remote Ambulatory Access & Scheduling Analyst

Boston Medical Center (BMC); United States; On-site; USD 53,000 - 77,000; Full time

Job summary

Boston Medical Center (BMC) is seeking an Analyst for Ambulatory Access to support enterprise scheduling initiatives and optimize patient flow across outpatient services. You will manage scheduling systems, develop workplans, and analyze data to improve efficiency and revenue cycle alignment.

The role emphasizes cross-functional collaboration, problem solving, and effective stakeholder communication, with a primarily desk-based setup and periodic on-site involvement for go-lives and trainings.

Qualifications

• Bachelor’s degree in healthcare administration, business, analytics, or related field required.
• Minimum two years’ experience in ambulatory access, patient access, or healthcare operations.
• Epic Cadence/Ambulatory/Referrals experience preferred.

Responsibilities

• Develops, updates, and monitors complex project workplans and status reports (35%).
• Audits scheduling structures and monitors utilization to maximize capacity (20%).
• Analyzes referral queues, extracts performance metrics, and cleans data (20%).
• Coordinates post-implementation reviews and system adjustments (15%).
• Collaborates with finance to align scheduling with revenue cycle guidelines (10%).

Skills

Ambulatory access workflows

Project coordination

Multi-stream management

Problem solving

Stakeholder communication

Analytical skills (Excel/BI)

Education

Bachelor’s degree in healthcare administration or related field

Tools

Epic Cadence

EHR systems

Excel

BI tools

Job description

Boston Medical Center (BMC) is seeking an Analyst for Ambulatory Access to support enterprise scheduling initiatives and optimize patient flow across outpatient services. You will manage scheduling systems, develop workplans, and analyze data to improve efficiency and revenue cycle alignment.

The role emphasizes cross-functional collaboration, problem solving, and effective stakeholder communication, with a primarily desk-based setup and periodic on-site involvement for go-lives and trainings.