Ambulatory Access Optimization Analyst

Jobtailor; Boston (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Operations Coordinator to manage ambulatory access optimization projects and drive cross-functional initiatives. The role emphasizes scheduling, data analysis, and stakeholder coordination to ensure smooth transitions of clinical sites into steady-state operations.

The candidate will develop and monitor complex plans, audit scheduling structures, and support go-lives with timely, accurate reporting. Epic certification or progress toward it is preferred.

Qualifications

• Bachelor’s degree in healthcare administration, business, analytics, or related field.
• Epic Certification or ability to obtain within 6 months.
• Minimum two (2) years’ experience in ambulatory access, patient access, healthcare operations, or project coordination.

Responsibilities

• Develop, update, and monitor complex project workplans, milestone tracking sheets, risk logs, and leadership status reports.
• Support execution, governance, and long-term sustainment of cross-functional ambulatory optimization initiatives.
• Audit provider scheduling structures within the electronic health record system.
• Execute scheduling change requests and monitor utilization rates daily.
• Analyze daily referral work queues and extract access performance metrics.
• Coordinate data-cleansing activities with clinical departments.
• Ensure accuracy of operational reports and patient lead-time tracking.
• Coordinate post-implementation workflow reviews.
• Document operational feedback and implement system adjustments during optimization cycles.
• Support transition of newly launched clinical sites into steady-state operations.
• Conduct system testing and document user workflows.
• Coordinate system updates with the finance team to align scheduling practices with revenue cycle guidelines

Skills

Project coordination

Data analysis

Stakeholder communication

Ambulatory workflows

Problem-solving

Multitasking

Excel

BI tools

Education

Bachelor’s degree in Healthcare Administration

Epic Certification

Tools

Electronic Health Record System

Excel

Business Intelligence Tools

Job description

Jobtailor is seeking a detail-oriented Operations Coordinator to manage ambulatory access optimization projects and drive cross-functional initiatives. The role emphasizes scheduling, data analysis, and stakeholder coordination to ensure smooth transitions of clinical sites into steady-state operations.

The candidate will develop and monitor complex plans, audit scheduling structures, and support go-lives with timely, accurate reporting. Epic certification or progress toward it is preferred.