Patient Access & Scheduling Specialist I

Boston Medical Center; Boston (MA); On-site; USD 27,868 - 33,957; Part time

Benefits offered by this job

Medical and dental benefits

Paid time off

Career advancement opportunities

Job summary

Boston Medical Center is looking for an Ambulatory Services Representative I to coordinate patient access functions, including reception and administrative duties. This part-time role requires effective customer service, insurance handling, and appointment scheduling.

The ideal candidate should have an Associates degree or equivalent, along with at least two years of relevant experience, preferably in a clinical setting. Compensation ranges from $20.23 to $24.65 per hour, with benefits including medical and dental coverage.

Qualifications

• Minimum two years of relevant experience in a clinical setting preferred.
• Demonstrated ability to resolve customer issues using independent thinking.
• Ability to maintain strict confidentiality of all personal health information.

Responsibilities

• Coordinate all functions related to ambulatory patient access.
• Provide front-end customer service duties and reception.
• Visit management appointment scheduling including consults and tests.
• Verify insurance coverage and handle registration edits.
• Perform various administrative duties to support the department.

Skills

Excellent English communication skills

Customer service skills

Basic computer skills

Knowledge of Microsoft Office

Education

Associates degree or HS/GED plus relevant experience

Tools

Microsoft Office applications

Job description

Boston Medical Center is looking for an Ambulatory Services Representative I to coordinate patient access functions, including reception and administrative duties. This part-time role requires effective customer service, insurance handling, and appointment scheduling.

The ideal candidate should have an Associates degree or equivalent, along with at least two years of relevant experience, preferably in a clinical setting. Compensation ranges from $20.23 to $24.65 per hour, with benefits including medical and dental coverage.