Remote AI Operations Specialist — Transformation & Automation
Harris Computer
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Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Cayenta, a division of Harris, seeks an AI Operations Specialist to drive transformation across Cayenta Support by blending business analysis, customer insights, and AI technologies. This remote role supports candidates in the US and Canada with travel up to 25% and passport eligibility.
Salary ranges from 75K to 85K, with opportunities to advance AI initiatives and improve customer outcomes. The role emphasizes evaluating processes, designing AI-enabled workflows, and collaborating with Product
Qualificações
- 3+ years in customer support, business analysis, or related role.
- Experience with generative AI and AI-assisted tools.
- Strong ability to learn new AI platforms and technologies.
Responsabilidades
- Drive support transformation and continuous improvement.
- Translate customer and stakeholder feedback into AI-enabled improvements.
- Identify opportunities to use AI and automation to reduce effort and improve quality.
- Design, configure, test, and deploy AI tools for Cayenta employees and customers.
- Monitor AI performance, adoption, and impact, and propose improvements.
Conhecimentos
Ferramentas
Descrição da oferta de emprego
Cayenta, a division of Harris, seeks an AI Operations Specialist to drive transformation across Cayenta Support by blending business analysis, customer insights, and AI technologies. This remote role supports candidates in the US and Canada with travel up to 25% and passport eligibility.
Salary ranges from 75K to 85K, with opportunities to advance AI initiatives and improve customer outcomes. The role emphasizes evaluating processes, designing AI-enabled workflows, and collaborating with Product
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