Remote AI CRM Onboarding & Success Specialist

Attio; San Francisco (CA); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Equity in the company

Medical, dental, and vision coverage

401(k)

Enhanced family leave

Team off-site events

Job summary

A tech company in San Francisco is looking for a Product Specialist to enhance customer experience and adoption of its innovative CRM solution. You will work closely with clients to ensure successful onboarding, address issues, and gather insights for product improvement. Ideal candidates have experience in customer-facing roles and a strong grasp of SaaS solutions. Competitive salary and flexible work options are offered.

Qualifications

• Direct customer-facing experience deploying, selling, or managing complex products or services.
• Experience solving business problems with technology.
• Ability to work independently in an unstructured, fast-paced environment.

Responsibilities

• Work directly with clients to ensure their success with Attio.
• Design programs to support customer onboarding at scale.
• Collaborate with internal teams to resolve customer product issues.

Skills

Customer-facing experience

SaaS concepts

Technical fluency

Problem-solving abilities

Tools

Zapier

Tray.ai

IFTTT

Job description

A tech company in San Francisco is looking for a Product Specialist to enhance customer experience and adoption of its innovative CRM solution. You will work closely with clients to ensure successful onboarding, address issues, and gather insights for product improvement. Ideal candidates have experience in customer-facing roles and a strong grasp of SaaS solutions. Competitive salary and flexible work options are offered.