CRM & AI Platform Support Specialist

CODESM; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

A dynamic technology company is seeking a motivated Product Support Specialist to provide outstanding client support for a suite of CRM and marketing platform solutions. The role requires experience in CRM administration, problem-solving skills, and the ability to communicate technical concepts clearly. This full-time position offers an annual salary between $50,000 and $65,000, depending on experience.

Qualifications

• 1–3 years of experience in CRM platform administration/support.
• Hands-on experience with CRM automation tools and workflow builders.
• Excellent troubleshooting skills and ability to explain technical concepts.

Responsibilities

• Configure, maintain, and optimize GoCRM automations.
• Provide technical assistance and troubleshooting for multiple products.
• Work closely with product management to document and prioritize bugs.

Skills

CRM administration/support

CRM automation tools

Excellent troubleshooting skills

Strong written and verbal communication skills

Tools

HubSpot

Salesforce

Zoho

Job description

A dynamic technology company is seeking a motivated Product Support Specialist to provide outstanding client support for a suite of CRM and marketing platform solutions. The role requires experience in CRM administration, problem-solving skills, and the ability to communicate technical concepts clearly. This full-time position offers an annual salary between $50,000 and $65,000, depending on experience.