AI-Driven Product Specialist - Onboarding & Growth

Attio; New York (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Equity options

Medical, dental, and vision coverage

401K

Enhanced family leave

Remote working flexibility

Job summary

A dynamic software company in New York is looking for a Product Specialist to provide exceptional customer support and onboarding for their innovative CRM platform. The ideal candidate has strong customer-facing experience with technical products and the ability to work independently in a fast-paced environment. This full-time position offers a competitive salary, equity options, and flexible working arrangements.

Qualifications

• Direct customer-facing experience deploying, selling, or managing complex products or services.
• Experience in solving business problems with technology.
• Ability to work in a fast-paced environment with shifting priorities.

Responsibilities

• Guide new customers to ensure their success with Attio.
• Design programs to support customer onboarding at scale.
• Collaborate with internal teams to resolve customer issues.
• Gather feedback to improve the Attio product.

Skills

Customer-facing experience with complex products

Problem-solving with technology

Experience with SaaS concepts

Ability to work independently

Tools

APIs

JSON

Zapier

Tray.ai

IFTTT

Job description

A dynamic software company in New York is looking for a Product Specialist to provide exceptional customer support and onboarding for their innovative CRM platform. The ideal candidate has strong customer-facing experience with technical products and the ability to work independently in a fast-paced environment. This full-time position offers a competitive salary, equity options, and flexible working arrangements.